need help ?

find below a step-by-step guide to help you access our online event

How to watch

Important

  • We strongly recommend you to check whether you can access the platform before the event date and time
  • The performances will be broadcast live only (some of our performances are available for 24h after the event)
  • By booking a ticket, you accept our privacy and refund policies

Please read carefully before booking tickets

1. Book your tickets by clicking the button ”Book Tickets” on the event page.
Important: 1 ticket=1 screen.

2. Once you will have placed your order, you will receive your Registration Confirmation Email.

3. Go to your email inbox and open the Registration Confirmation Email that you have received just after your purchase.
If you haven’t receive this email, please contact us as soon as possible: europik@europikmusic.com

4. This email is your Digital ticket. Click the Access Online Event button on the bottom right corner of this email to join the platform and enjoy the concert.

5. After clicking the Access Online Event button, a new window opens up. You have entered into your DIgital Account where you can enjoy the concert. Don’t forget to click on the Youtube icon to start the video at the appropriate time.

Please find an illustrated tutorial by clicking HERE

Please do not hesitate to contact us if you require any clarification or further information.

How to watch

Read our tutorial to help you access the online event HERE

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